The shipment will be made within 48-72 hours of purchase if the item is in stock or when the item is finished. If you need an urgent shipment you can contact us for price. If the item its not in stock shipping can delay even 5 days. We are a handmade brand and sometimes we have to make your order specially for you.
Shipments are made via Post, certificated form.Geek Skin is not responsible for delays or loss of items in the mail.
Estimated delivery (processing time not including) times:
- Standard: Correos Spain- Paq Standard - 3-5€
- Express: Mail express: 4,20€
Europe: 7-8 working days
- Standard : Certified with Correos Spain 7-10€
- Express shiping: 14€
USA: 12-15 working days or 24-48h
- Standard: Certified with Correos Spain 6€
- Express: with DHL 16,13€
If the shipping company cant delivery the order, Geek Skin customer has to pay the cost of resendig.
By law underwear and products made to order do not accept returns or exchanges.
Merchandising and other products may be returned provided they are unworn and come in their original packaging. Shipping costs will not be refunded unless the product is defective or damaged.
Shipping costs for returns and/or exchanges are the responsibility of the customer.
You have 14 days from the reception of the product for any exchange/return.
The time for cancel orders is 24h
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: C/San salvador 113, 08024 - Barcelona (spain)
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.