FAQS

Orders, shipping, & stuff

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What currency do y'all accept?

Right now we accept US dollars, euros and Pounds.
Category: Orders, shipping, & stuff
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I’ve already submitted my order, but I need to make a change! What do I do? Is it too late?

We process our orders quickly (so you can get your undies in a jiff), but we will do our best to accommodate any requests you may have. The best way to adjust or cancel an order is to email hello@geekskin.com or call us at (+34)
Category: Orders, shipping, & stuff
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I live abroad. Can I still order THINX?

Yes! We offer international shipping
Category: Orders, shipping, & stuff
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I'm having trouble placing my order on your website. Help!

While GEEK SKIN does it's best to ensure that our E-commerce experience is consistent, enjoyable, and functional across all modern browsers and devices, occasionally something small may not function properly on older browsers when an update to our code is pushed. If you are having trouble logging in, creating an account, or placing an order, we highly recommend you first update your browser to the newest version. Or, simply trying another browser will usually work too! We prefer Chrome here at GEEK SKIN! We apologize for any inconvenience. If you still need help or are experiencing issues, please don't hesitate to contact us here!
Category: Orders, shipping, & stuff
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How long must I wait for my undies after I submit my order?

Your order should ship within 1-2 business days (Mon-Fri, before 5pm). SPAIN 1. CORREOS EXPRESS: 48 HOURS 2. PAQ72: 72 HOURS EUROPE 1. DHL EXPRESS: 2-3 BUSSINESS DAYS INTERNATINAL 1. DHL EXPRESS: 4-5 BUSSINESS DAYS
Category: Orders, shipping, & stuff
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Does Geek Skin cover taxes, duty, etc. for international customers?

Unfortunately, our prices don't include local taxes, duties, brokerage fees, and VATs, all the stuff you may be charged to receive your THINX shipment at home. *Make sure you consider all fees,* because once your order arrives you'll be required to pay all taxes, duties, etc. (we won't be able to refund you if you change your mind).
Category: Orders, shipping, & stuff

Product Knowledge

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Where are my undies manufactured?

Each pair of GEEK SKIN is made at a family-run factory in Barcelona- Spain. They are true experts in production and can offer the best quality to all our costumers. The best part, though? GEEK SKIN 100% kM0 ––learn more on our About page.
Category: Product Knowledge
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I have sensitive skin. What are GEEK SKIN underwear made out of? Will they irritate me?

The interior of the underwear is antimicrobial cotton. The interior of the swimwear is 100% Polyester. All the other fabric technology is between the cotton interior layer and the nylon/spandex exterior layer (Interior Innermost 20% Cotton, 5% Elastane; Middle breathable PUL, 95% Cotton, 5% Elastane; Outer 89% Nylon, 11% Elastane; Trim 100% Polyester). This way, your undies look sexy but feel safe!
Category: Product Knowledge
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How do I wash my underwear?

You can wash your GEEK SKIN underwear in your wash machine, we use the best quality print so your underwear never loose colour intensity. Don`t be worry!
Category: Product Knowledge
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Can I wear GEEK SKIN as a swimsuit?

Yes we've tried it, and it's totally worked as a Swimwuit :)
Category: Product Knowledge

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